Our Products Passion Goals

Vision

To question the functionality of every single product down to the smallest detail in order to continuously identify potential for improvement and make it a reality.

Mission

Our goal is to create the best products, from design, workmanship and functionality, and to offer them to our customers at unbeatable prices.

The Company

CD Commerce GmbH is an international oparating E-Commerce company located in the centre of Germany. The company combines successful private label brands from the areas of automotive accessories and fastening technology. The company pursues a holistic approach - from product development, sourcing and logistics to sales and after-sales processes, we carry out everything in-house.

Our products are distributed via online marketplaces and a wide range of B2B customers. To date, the company has already supplied more than 100,000 customers - and it's getting more and more every day.

The Key Processes

The business model is based on a continuously optimized and unique core process: Starting with the development of a brand identity and the design of our product idea.

From product development and procurement of goods to marketing and distribution of our commodities. From the coordination of overall logistics to customer support and complaints management.

With innovative ideas, the constant questioning of the status quo and creative solutions, our team was able to master the daily challenges of the dynamic and fast-moving trading business.

Development

During the process of product development, we always try to set new standards for our products, from design to material selection to processing quality. The functionality of each individual product is scrutinized in detail in order to identify potential for improvement and make it a reality. This process includes not only the main product but also the development of the product packaging.

Sourcing

Our sourcing department is responsible for the smooth and time-optimized procurement of our products. The main tasks of the purchasing department include the search for new manufacturers and suppliers as well as the maintenance of existing supplier relationships. The fact that our vendors supply us from all over the world makes sourcing particularly exciting and versatile.

Logistics

The goal of logistics is to ensure the efficient and effective design of our logistics processes along our entire value chain. We consider it a constant challenge to optimally control and constantly improve the operative flow of goods and information between customers and suppliers. In order to have our goods in the right place at the right time, we operate an efficient transport concept by air, rail, truck and sea freight.

Quality

Our quality assurance team is responsible for maintaining and continuously optimizing high quality standards of our product range. A company audit as well as constant on-site quality controls of all deliveries according to strict specifications are part of the daily business of our quality management. In order to provide our customers with an optimal buying experience at all times, a series of quality data is analyzed and appropriate optimization measures are derived from this data.

Marketing

Marketing ensures that the presence and awareness of our brands and products online and offline is constantly expanding. This also includes the ongoing support and optimization of our SEA and SEO campaigns as well as the branding of our own brands. Based on numerous relevant KPI's, our marketing department ensures that we always achieve the best possible results.

Graphics & Visualization

Product images in e-commerce have a similar function as store windows of stationary stores. In our opinion, product images at the highest level provide the greatest leverage for success in e-commerce. For this reason, we take care of the design of our product images with the greatest precision and attention to detail and only work with the best photographers, graphic designers and 3D specialists.

Operations

As soon as we receive our customer orders, they will be processed quickly and efficiently. In order to achieve fast delivery and consequently extraordinary customer satisfaction, we operate internal controls of all customer orders and optimize all related processes. Our operations department assures that orders are processed on time and thus contribute to the success of the company.

IT

The use of IT occupies a crucial role in being able to continuously master the challenge of the fast pace of the E-Commerce industry. By using IT-based tools and systems, we are able to better map internal and external processes and make them more efficient. Our claim is to always work with state-of-the-art technologies in order to be able to react quickly and flexibly to new trends.

Customer Support

In times of online reviews and product reviews, many companies are trying to create a so-called "WOW experience" with their customers. Our approach is to solve all customer problems quickly and customer-oriented with skill and willingness, empathy and understanding at the same time. We are happy if our customers feel well advised and satisfied.

The Team

Christian

Founder &
Director

Jan

Administration & Order Management

Michi

Marketing

Daniel

Operations

Andreas

Development

Nuri

Sourcing & Quality (Europe)

Candy

Sourcing & Quality (Asia)

Mario

Graphics & Visualization

The Jobs

We have been looking for you!

Are you tired of working in a typical 08/15 job where you come home from work tired in the evening and look forward to the weekend all week? Then you are just right with us!

We are always looking for motivated young people for the following apprenticeships:

  • Assistant in foreign trade
  • Assistant in E-Commerce
  • Assistant in office management
  • Assistant for warehouse logistics

Unterstützende Tätigkeiten in Auftragsabwicklung und Kundensupport, u.a.:

  • Einfache Kundenanfragen telefonisch und per Mail beantworten
  • Auslieferung von Kundenbestellungen (mittels ERP-System)
  • Abwicklung von Retourenanfragen und Rücksendungen
  • Durchführung von administrativen Tätigkeiten

Unterstützende Tätigkeiten in Kommisionierung und Auftragsabwicklung, u.a.:

  • Vorkommisionierung von Kundenbestellungen
  • Auslieferung von Kundenbestellungen
  • Kontrolle und Aufbereitung von Kunden-Rücksendungen

Message Us

Firmensitz

CD Commerce GmbH
Bahnhofstraße 50
36199 Rotenburg a. d. Fulda

Mo. - Fr. | 08:00h - 17:00h (CET)

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